Smart Auto Replies
AI-powered responses tailored by message context, behavior, and intentâacross all your inboxes.
Essential Auto Replies Features
đ Context-Aware Inbox Replies
AI generates replies based on the full message thread, behavioral patterns, and recipient tone.
- Detects interest, objections, bounces, and out-of-office replies
- Adapts language based on engagement stage and sentiment
- Works across email, LinkedIn, and WhatsApp for consistent coverage
đ§ AI-Powered Suggested Responses
Dynamically generated, personalized reply templates for any stage of the conversation.
- Auto-fills contact fields (name, company, etc.)
- Adapts tone and format based on context
- Supports multiple languages for global outreach
How Teams Use Pegaflow's Auto Replies
Handle High-Volume Outreach Replies
Use case: A B2B SDR team managing thousands of cold emails weekly
How it works: Pegaflow uses Smart Reply Rules to classify replies (interest, objection, bounce) and sends AI-generated responses or routes messages for manual review.
Engage Global Prospects Naturally
Use case: An international SaaS team targeting multiple countries
How it works: AI-Powered Suggested Responses support multiple languages and timezones, delivering personalized and local-sounding replies automatically.
Preserve Deliverability While Scaling
Use case: A lead gen agency scaling campaigns across multiple inboxes
How it works: Humanized Response Timing ensures reply delays mimic real behavior, reducing spam triggers and preserving sender reputation.
Streamline Reply Review for SDRs
Use case: A startup founder and part-time SDR reviewing every warm reply
How it works: Review & Suggest Mode offers editable reply drafts with CRM sync, allowing manual control without losing efficiency.
See Smart Replies in Action
Explore how AI-generated inbox replies can save hours and increase response rates across your outbound channels..
Frequenlty asked questions
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Can it recognize out-of-office or unsubscribe replies?
Yes, Pegaflowâs smart logic identifies common reply types including out-of-office, unsubscribes, bounces, and objectionsâadjusting response flow accordingly.
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Are the auto replies customizable before sending?
Replies can be pre-filled with AI suggestions and edited manually in Review Mode before being sent, offering full control.
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Does it support replies on LinkedIn and WhatsApp too?
Yes, Pegaflowâs auto reply engine works across email, LinkedIn, and WhatsApp with channel-specific timing and formatting.
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How does it avoid sending duplicate follow-ups?
The system pauses ongoing sequences once a reply is detected, ensuring no conflicting or redundant messages are sent.
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Does it integrate with CRM platforms?
All repliesâautomated or manualâare logged in connected CRM systems to maintain full visibility across the pipeline.
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Can I set different reply delays per inbox?
Yes, delay settings can be customized per inbox, channel, and timezone to maintain natural human-like behavior.