Unified Sales Inbox
One multichannel view for all prospect conversations—email, LinkedIn, WhatsApp, and beyond.
Essential Inbox Features
🔁 Centralized Messaging View
Streamlines LinkedIn, WhatsApp, and email into a single, synchronized workspace.
- Unified inbox for sales teams to track all outreach touchpoints
- Eliminates tab-hopping and missed replies across platforms
- Built for high-volume multichannel prospecting
📡 Interaction Tracking & Reply Detection
Captures every interaction and reply across channels—even outside sequences.
- Multichannel activity timeline for each contact
- Reply detection triggers sequence pauses/resets
- Complete visibility into deal engagement
How Sales Teams Use Pegaflow
Multichannel SDR Outreach at Scale
Use case: An SDR team targeting mid-market prospects across LinkedIn and email.
How it works: Pegaflow's Unified Inbox gathers all replies in one view, with contact merging and reply tracking to manage conversations without overlap or duplication.
High-Velocity Inbox for Lead Gen Agencies
Use case: A lead gen agency running campaigns across multiple client accounts and inboxes.
How it works: Centralized messaging with cross-client filtering allows teams to track engagement, assign follow-ups, and avoid channel-specific silos.
Deal Coordination for Closing Teams
Use case: A closing rep handling late-stage deals across channels and handoffs from SDRs.
How it works: With shared conversation history and notes, Pegaflow ensures full visibility into multichannel interactions, improving handoffs and close rates.
Team Collaboration for Enterprise Sales
Use case: Enterprise reps collaborating on strategic accounts with multiple stakeholders.
How it works: Pegaflow enables contact merging, internal tagging, and shared notes so team members always operate from a single source of truth.
Explore the Unified Inbox
See how Pegaflow helps sales teams manage multichannel outreach at scale..
Frequenlty asked questions
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Does Pegaflow support LinkedIn and email in the same inbox?
Yes. Pegaflow consolidates LinkedIn messages, email threads, and WhatsApp chats into a single sales-focused workspace.
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How does contact merging work across channels?
Pegaflow automatically detects and merges profiles using matching signals like email addresses, LinkedIn URLs, and message history.
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Can teams collaborate on conversations?
Yes. Conversations can be assigned, tagged, and annotated with internal comments. Shared views ensure continuity between team members.
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Will replies pause ongoing sequences?
Pegaflow tracks replies across all channels and pauses or resets sequences automatically based on interaction rules.
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Is this inbox suitable for high-volume outbound?
Yes. Pegaflow is built for SDRs and sales teams managing hundreds of conversations daily across multiple platforms.
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Can I prioritize leads within the inbox?
Inbox filters include reply status, intent score, channel, and owner, helping surface the highest-value prospects.