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How B2B E-commerce
Use Pegaflow!

Recover Lost Sales & Drive Repeat Purchases in B2B E-Commerce

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Case Study Timeline

The Challenge

B2B e-commerce businesses often struggle with recovering lost sales and maintaining customer engagement post-purchase. Without automated systems, manual follow-ups are time-consuming, and many customers slip through the cracks.

The Needs

  • Automated systems to re-engage customers after purchase
  • Personalized offers sent at the right time
  • A scalable way to drive repeat purchases without manual effort

The Solution

  • Automate post-purchase email follow-ups with personalized offers and incentives using Pegaflow’s Emailing sequence.
  • Use Pegaflow’s WhatsApp automation to send quick, direct, and personalized messages to customers for faster re-engagement.
  • Leverage LinkedIn campaigns to target past customers for upselling or new product launches, increasing retention.

Favorite Features

  • Emailing sequence: Automate follow-ups with personalized, behavior-triggered emails.
  • WhatsApp automation: Send direct, automated messages to re-engage customers.
  • LinkedIn campaign: Create multi-step campaigns to nurture post-purchase relationships.
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The Impact

  • Increased repeat purchases by up to 30% by automating customer re-engagement.
  • Reduced manual follow-up time by 75%, freeing up time for other strategic tasks.
  • Higher customer retention rates through personalized, timely communications.

FAQ! B2B E-commerce

Everything you need to know before using Pegaflow as a B2B E-commerce.

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