Your privacy is important to us. This Privacy Policy outlines how PegaFlow collects, uses, shares, and protects the personal information of users on our SaaS platform. By using our services, you agree to the practices described in this policy.
Types of Data Collected
We collect various types of personal and technical data to deliver a high-quality service. The collected data includes:
- Identification and Contact Data: name, email address, phone number, mailing address, and company information.
- Payment Data: we use Stripe to process payments. Your payment information is securely handled and processed exclusively by Stripe.
- Technical Data: we use cookies solely for technical purposes, specifically to maintain user sessions. No advertising cookies are used.
Methods of Data Collection
Data is mainly collected through forms directly filled out by users on our platform. Cookies are also used to manage connection and authentication for user sessions.
Use of Data
The information collected is used for the following purposes:
- Continuous improvement of our service,
- Providing customer support,
- Sending marketing communications (with your consent).
Data Sharing
To enhance the user experience and enable certain features, we may share your information with third parties under strictly controlled conditions:
- Marketing Platforms: Google, Meta, LinkedIn, TikTok, and X, for advertising campaigns and marketing analytics, in compliance with your consent preferences.
- Stripe: for payment processing, your payment information is securely shared with Stripe.
Data Security
We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our measures include access controls, data encryption, and regular monitoring of our security systems.
Data Storage and Retention
Data is retained as long as your user account is active. In the event of account deletion, data will be deleted in accordance with our retention policies and in compliance with applicable regulations. All data is stored in France.
International Data Transfers
We ensure that all data is stored and processed in compliance with French and European data protection laws.